REFUND & CANCELLATION POLICY
Bloom Care & Wellbeing LTD
Last Updated: 28 January 2026
1. General Policy
All bookings made with Bloom Care & Wellbeing LTD are subject to this Refund & Cancellation Policy.
Due to limited studio capacity and preparation requirements, we operate a structured cancellation policy.
2. Workshops & Studio Sessions
• Cancellations made 48 hours or more before the session may be rescheduled.
• Cancellations made within 48 hours are non-refundable.
• No-shows are non-refundable.
Rescheduling is subject to availability.
3. Splatter Studio Sessions
• Full payment is required at booking.
• Cancellations within 48 hours are non-refundable.
• Participants arriving late may have reduced session time.
4. Content Studio Rentals
• Rentals are time-based.
• Cancellations must be made at least 72 hours in advance to reschedule.
• Late arrivals do not extend booking time.
• Overtime is charged at the standard hourly rate.
5. Party Bookings
• A non-refundable deposit is required to secure party bookings.
• Remaining balance must be paid before the event.
• Rescheduling requires at least 7 days’ notice and is subject to availability.
• Guest count changes must be confirmed 72 hours prior.
6. Exceptional Circumstances
Bloom reserves the right to cancel or reschedule sessions due to:
• Staff illness
• Safety concerns
• Venue issues
• Force majeure events
In such cases, customers will be offered a reschedule or refund.
7. Contact
For cancellation requests, please contact: